General Business

Operations Manager - Hindi, Kannada, Telugu, Tamil, Malayalam, Bengali, Hindi

Indore, Madhya Pradesh   |   Full time

Job role:  

We are looking for Operations Manager for back office work. No travel involved. Job includes processing address verification cases received from end clients and coordinating with Field Executives spread all over India via our CRM, Emails, and mobile Calls. Ability to communicate properly on phone is a must. Hands-on experience of working on Computer & Internet is required. 

Candidate with knowledge of these languages preferred: 

  1. Hindi
  2. English
  3. Kannada
  4. Telugu
  5. Tamil
  6. Malayalam
  7. Bengali

 Job Location: Indore | Full Time | Experience: 1 yrs & above | Salary ∝ Expertise | Rs.1.2L to Rs.2.25L per annum |  +Incentives


About the company:

Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand.  KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4

Important: Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8


Responsibilities:

  • Managing a team of 2 to 6 Executives and getting the job done
  • Taking ownership and responsibility for completion of cases allotted to you
  • Allotment of cases to field executive using CRM, email, phone, mobile app
  • Following up with Field Executive to get visit done & get reports
  • Updating reports & information collected on the field into CRM
  • Quality Check of data received from field
  • Assisting team members for other office work
  • Taking ownership of work assigned to you and delivering before the due date

Requirements:

  • 3+ years of experience in the industry
  • Bachelor's degree preferred
  • At least 3+ years spent working in back office/operations work
  • Basic Computer skills, MS Office & Internet knowledge
  • Previous experience as Aadhaar operator will be an advantage

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